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Who’s Responsible For Sales Enablement?

Partners in Excellence

Some thoughts: Perhaps the most critical person responsible for for maximizing the performance of sales people is the front line sales manager. It’s these people who are directly responsible for maximizing the performance of each person on the team. They make sure the organization has the right talent.

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What is Inside Sales? Everything You Need to Know

Gong.io

Upselling and cross-selling to existing customers. As such, inside sales reps need to be highly organized, and they typically use a variety of scheduling tools to break their day up into work “sessions.” Note that CSMs are not Customer Service advisors. Achieving sales quotas and targets. Long-term relationship-building.