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What is Inside Sales? Everything You Need to Know

Gong.io

An outside sales rep at an insurance agency might travel to meet clients in their homes to discuss their needs, present insurance packages, and sign deals. Field reps for a B2B software company (a CRM platform, say), might attend trade shows, conferences, and industry events to promote their products and generate new business.

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The SDR Career Path: A Scalable Approach to SDR Development

The Spiff Blog

A well-designed career progression strategy acts as an insurance policy against these issues, ensuring that your SDR team remains motivated, engaged, and committed to achieving their goals. The role involves active listening, problem-solving, and delivering exceptional customer service to enhance customer satisfaction and loyalty.

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