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Sales Talk for CEOs: Innovating from the Top: How a Former CMO Revitalized a Company as CEO (Ep107)

Alice Heiman

She was met with the daunting task of revitalizing a company that was “dead in the water” due to the pandemic-induced halt in its traditional training services. One of the most striking revelations from Harris was the absence of a demand generation and marketing strategy within Challenger.

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“Empathy is a superpower in marketing and sales”: A Q&A with Brian Carroll of Markempa

Nutshell

Buyers will always place more trust in a salesperson who treats them like a human being, not just a phone number on a lead list. If you remember, Jerry had this revelation in the movie. You’ll never guess what this company does—they’re a collection agency. And I had what I would call my “Jerry Maguire” moment.