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Sales Talk for CEOs: Innovating from the Top: How a Former CMO Revitalized a Company as CEO (Ep107)

Alice Heiman

One of the most striking revelations from Harris was the absence of a demand generation and marketing strategy within Challenger. The company had previously relied heavily on leads from Gartner and engagements with legacy customers.

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“Empathy is a superpower in marketing and sales”: A Q&A with Brian Carroll of Markempa

Nutshell

Buyers will always place more trust in a salesperson who treats them like a human being, not just a phone number on a lead list. If you remember, Jerry had this revelation in the movie. The problem was that we were using that as the valid business reason to call and try to convert someone to be a lead. What impact has this made?”