2004 Customer Service Resources Tools 
Sales Evangelist
MAY 21, 2020
His aim is to help salespeople attract more prospects, retain more clients, and drive more sales. Steve also remembers unforgettable customer service. From that point until 2005, the primary tools for prospecting were basically telephone and email. Steve got the first taste of Twitter in 2008 and he immediately disliked it.
No More Cold Calling
OCTOBER 4, 2018
I joined LinkedIn in March 2004 and Twitter in May 2009, and I often write about the benefits of social selling (and the pitfalls). Technology is an important tool. However, customers don’t buy your technology, your service, or your products. Who does the CEO know, the mail clerk, the customer service representative?
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