Remove 2017 Remove Buying Cycle Remove Construction Remove Marketing
article thumbnail

15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. They won’t be reluctant to ignore cold calls, marketing emails, or business proposals if their criteria aren’t met.

CRM 52