15 CRM Statistics You Need to Know
Pipeline
JUNE 7, 2023
year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. 77% of sales professionals say their organization plans to invest more in sales intelligence tools—including CRMs.
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