CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says
Zoominfo
MARCH 10, 2021
So the company begins defining requirements for new CRM software, and two months later selects a vendor. These figures account for a combination of companies installing CRMs for the first time and other organizations switching CRM vendors. From 2019 through 2024, “Salesforce and its ecosystem are expected to enable the creation of 4.2
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