Remove Advertising Remove Lead Nurturing Remove Outside Sales Remove Referrals
article thumbnail

A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Improve customer retention (and your sales career as a whole) by presenting yourself in a positive light.

article thumbnail

A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Retention Boosts Your Referral Rate. Related: How to Build an Automated B2B Referral Machine. Reputation does matter in sales.