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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Since 92% of modern consumers trust referrals from friends and family more than all other forms of advertising, happy customers could be an amazing source of quality leads for you. The Sell to Win Playbook collects 55 of the best expert sales tips we’ve ever published. Related: How to Build an Automated B2B Referral Machine.

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The Best Sales Glossary for Sellers

Mindtickle

ACV helps organizations assess the profitability and long-term worth of their customer relationships, allowing them to make informed decisions regarding customer acquisition, retention strategies, and resource allocation. BANT BANT is an acronym commonly used in sales to qualify and assess potential leads or prospects.

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Inbound or outbound sales—which one should you focus on?

Close.io

Well Robert Frost would be deeply frustrated with my answer, because when these two marketing strategies diverge in the woods, I pick both. To see my take on this topic, including who should use each strategy, watch the short video below where I tackle the question, “Outbound vs. inbound sales: Which should you use?”.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

Sales leaders can’t use their intuition to guide their decisions — not only are they dealing with a huge amount of information, but the risk of failure is high. That’s why successful companies obsessively measure everything about their go-to-market model, sales strategy, and salespeople. Outreach Sales Metrics.