20 Innovative CRM Trends to Pay Attention to in 2022
Hubspot Sales
OCTOBER 1, 2021
It's the integration of social media channels into CRM platforms. Automated knowledge bases. Over 50% of CRM buyers are in one of four markets: real estate, consulting, distribution, and insurance. We forecast a higher percentage of companies adopting CRMs for the first time in 2021. Social CRM keeps rising.
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