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Welcome, Gen A: The Age of Automation for Sales and Marketing is Here

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A Lack of Training. Harvard Business Review foretold this problem in that old article, noting that installing and using automation tools “requires expertise in technology (computers, data communications, and software) as well as in marketing and sales.”. “On The answer has little to do with the technology itself.

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The Age of Automation for Sales and Marketing is Here

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Training wasn’t as immersive as it needed to be, either, says Gupta, who recently co-authored a research paper on this topic for the Journal of Business Research. Marketing and sales operations consequently became more proficient with technology. The answer has little to do with the technology itself.

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