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Why Welcome Emails Serve as an Awesome Customer Service Strategy

SalesFuel

A strong customer service strategy is key to keeping customers happy and your success going. Why you should kick off your customer service strategy right away According to Act-On , “90% of consumers report their post-purchase experience is just as important as the quality of the products.”

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Think Like a Sales Rep. Act Like a Marketer. React Like Customer Service.

Sales Hacker

They do their own research via Google, blog posts, and customer reviews. They ask friends on Facebook and colleagues on LinkedIn to weigh in on their buying decisions. The new breed of salesperson will think like a rep, act like a marketer, and react like customer service. React Like Customer Service.

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Is Cold Calling Legal? Important Cold Call Laws, Regulations, and Etiquette [+ Best Practices for Telemarketing]

Hubspot Sales

Telephone Protection Consumer Act (TPCA) The Telemarketing Sales Rule (TSR) Explained Best Practices for Cold Calling in Non-U.S. the Telephone Protection Consumer Act (TPCA), which I’ll discuss and define in greater detail next, is one of the most impactful and influential laws ratified in relation to cold calling.

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Sales Talk for CEOs: From 1 million to 1.5 billion at Angie’s List, What Alex Levin did Next (Ep123)

Alice Heiman

Episode Summary Ever felt the frustration of navigating customer service bots that just don’t get your problem? understands this pain all too well and is transforming customer interaction with a human touch. Alex Levin of Regal.io At Handy and then ANGI Alex led growth and marketing.

Scale 77
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Sales Talk for CEOs: Building a Customer-Focused Sales Strategy with Erik Frank (S1:E14)

Alice Heiman

Erik’s strategy includes gathering extra insight into the customer experience through conversations with customers, a newly launched customer survey, and continued customer outreach. This episode is a must-listen if you feel that your sales strategy isn’t quite hitting the mark with your customers. Show Links.

Hiring 87
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How to Help Mid-Sized Companies Improve User Reviews

BuzzBoard

A vast majority of your customers are likely active on platforms such as Facebook, Instagram, and LinkedIn. These platforms provide an opportunity to engage them directly, soliciting feedback after a purchase or service experience. It offers a platform for customers to share their experiences and sway the decisions of others.

Company 52
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The Top Sales Tool for 2014

SBI Growth

A customer survey was launched and aggregated. Each of his 80 sales reps ‘listened’ to their customers through LinkedIn and Twitter. His customers stated, overwhelmingly, that ease of doing business is their main concern. They asked those top clients to recommend their sales rep on LinkedIn.

Tools 300