Remove customer-stories
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Our Customers’ Stories

Partners in Excellence

A key element is content from our customers. Usually we see them sprinkled through web sites, a picture of a customer or a company logo, with a pithy comment about how wonderful our company is, or how great our solutions are. Often, we have webinars, carefully crafted, inviting our showcase customers to participate.

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Are Customer Acquisition Stories also Customer Retention Stories?

Babette Ten Haken

What do your customer retention stories sound like? Can you rely on the same stories you told to acquire new customers, to also retain them? Do you know the story of what happens to clients, after that new contract lands in-house, for post-sale execution? Find out more about Babette’s professional story here.

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When Our Customers tell Overstated Stories and We believe Them

Babette Ten Haken

Current and potential customers can tell us overstated stories. First of all, we are flattered that these customers contacted us. At this point, we accept their overstated stories as completely truthful. So are these current and potential customers. They may tell us overstated stories.

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Our Customers’ Stories

Partners in Excellence

Stories are important. Stories provide contexts to teach our customers and help them learn. They provide a basis for helping our customers understand how we might help them. They help customer learn through understanding the stories of people and organizations who have faced similar issues.

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The Essential Guide to Selling by Telling Your Touchstone Story

When you develop a personal Touchstone Story to share, you can leave formulaic scripts behind, meet potential customers where they are and relate to their pain points by sharing your own. Download this essential guide to learn: What a Touchstone Story is and how you can use it to drive sales.

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Finding New Customers in a Pandemic: Zoom’s Success Story

Zoominfo

While building loyalty with existing customers continues to rank as a top priority for companies, 2020 was also a big year for acquiring new ones — as well as expanding into new markets — primarily because of the pandemic. Consider Zoom Video Communications, which grew its customer base exponentially during the pandemic.

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Focus on Your Customer's Story

Selling Energy

I’ve written about how increased productivity in an office space can more than outweigh the utility cost savings in the wake of an efficiency project. Today, we’ll look at another example of how reframing utility cost savings can boost your value proposition.

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6 Proven B2B Marketing Strategies and How to Use Them

Happier customers. Key takeaways from each story on how you can apply their tactics to your own strategy. What happens when strong partnerships, cross-channel strategies, and compelling content come together in a B2B marketing campaign? Higher revenue. A healthier bottom line. You'll learn: Tips for inspiring your own strategy.

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Reconstructing Your Product Sales Training for Success in 2022

Customer meetings will be harder to schedule, sales rep turnover will be higher, and traditional Product Sales Training (Lunch ‘N Learns, Demo Days, Sales Meetings) will be tougher to execute. Success stories of leading companies. In 2022 sales management challenges will grow. Understanding the options. Assessing the need.