15 CRM Statistics You Need to Know
Pipeline
JUNE 7, 2023
year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. As long as your business engages with customers, a CRM will give you the upper hand in improving your sales performance.
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