Remove Advertising Remove Cancellation Remove Channels Remove Customer Service
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The 4 kinds of promises you should never make to customers

Nutshell

Sure, they’ll probably cancel services and orders, which means your company will lose revenue. It’s likely you’ll get a flood of angry customer service inquiries (or complaints) that your team will have to deal with. But what else? The key message from this lesson: Don’t promise crazy.

Customer 101
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12 Sales Manager Responsibilities You Shouldn’t Overlook

LeadFuze

Carefully craft your job advertisement. Both happened to me at the same company when, after I agreed to a lower salary and higher commissions as I knew the value of my pipeline, I closed two large accounts, and my quota was doubled, effectively canceling out the commission portion on my sales. When you make a meeting, don’t cancel it.

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18 essential sales KPIs: What to measure and how to track everything

Close.io

This sales KPI looks at the average profit made across all products, services, bundles, and sales channels. However, the easiest ways to think about churn is as: Revenue Churn: The percentage of monthly recurring revenue (MRR) you lose from canceled services. Customer lifetime value (LTV). Net promoter score.