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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Retention Increases Customer Loyalty Studies also show that customer retention generally leads to higher spending amounts. Since 92% of modern consumers trust referrals from friends and family more than all other forms of advertising, happy customers could be an amazing source of quality leads for you.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Studies also show that customer retention generally leads to higher spending amounts. Since 92% of modern consumers trust referrals from friends and family more than all other forms of advertising, happy customers could be an amazing source of quality leads for you. Reputation does matter in sales.

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Inbound or outbound sales—which one should you focus on?

Close.io

The prospect initiates the contact, and that could be as simple as submitting their email for a free ebook, and then later an inbound sales person might email or call them. With outbound, it’s the salesperson cold calling , cold emailing, or even cold texting the prospect, and the company putting up advertisements or posting on social media.

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38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Sales Expert and Coach.

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