Channels Churn Outside Sales Study 
SugarCRM
JANUARY 13, 2022
Your customers expect the best across every touchpoint of the buying cycle, from personalization to support channels. In a 2019 study , Gartner found that customer effort is the most significant measure in determining loyalty. Channel switching. Another consideration is your customer’s sales journey.
Mindtickle
JUNE 21, 2023
Business Development Representative (BDR) A Business Development Representative (BDR) is a sales professional responsible for prospecting, qualifying, and generating new business opportunities for a company. It involves the sale of products, services, or information directly to end-users or customers for their personal use or consumption.
Expert insights. Personalized for you.
26 
Let's personalize your content