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4 Marketing Digital Transformation Trends for 2023

SMEI

This is especially true for marketing, as digital channels and tools have become central to reaching and engaging customers. This may include utilizing data analytics tools to better understand customer behavior and preferences, or implementing customer relationship management systems to track and manage customer interactions.

Trends 23
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Why is CRM important? 8 key benefits of CRM software.

Apptivo

As interactions happen across multiple channels and leads are generated in multiple ways, managing customer information by consolidating data from every interaction from every channel, has become a necessity. under a unified customer profile in a centralised location. Why is CRM important?

CRM 52