Churn Construction Insurance Referrals 
Zoominfo
SEPTEMBER 19, 2018
Follow up with detractors to reduce customer churn. Leverage promoters to generate more sales referrals. Statistics prove that business referrals are an inexpensive and effective way to generate new business ( source ): When referred by a friend, people are 4x more likely to make a purchase.
Zoominfo
SEPTEMBER 19, 2018
Construction & Engineering: 45. Insurance: 42. Let’s explore four different methods: 1. Follow up with detractors to reduce customer churn. Leverage promoters to generate more sales referrals. Customers acquired through referrals have a 37% higher retention rate. Professional Services: 58. Retail: 54.
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