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Five Ways Live Chat Can Increase Sales

Sales and Marketing Management

Author: Tony Medrano Discovering how to efficiently locate, convert, up-sell and retain top customers are critical success metrics for any growing company. The best customers make four times as many purchases (Source). Most leaders of online retailers know this, but rapidly changing consumer behavior and technological innovation make perfect execution difficult. The challenge before them is finding, converting and retaining these top customers in this new environment.

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