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17 Essential Sales Competencies of Top Sales Teams

Hubspot Sales

The goal of this is to determine if they are a good fit for your product or service. Many reps find it helpful to have set criteria comparing the contact to their ideal customer profile or other specific data points to determine if the contact would be a likely customer for their product. Customer Service.

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What is Inside Sales? Everything You Need to Know

Gong.io

Inside sales roles and team structure . The typical inside sales team consists of six roles: SDRs (Sales Development Reps). AMs (Account Managers). CSMs (Customer Success Managers). Sales Manager, Leader, or VP. SDRs aren’t responsible for closing sales — that’s the job of the AE.