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Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. Ideally, all customer-facing employees should have the skills, knowledge, and behaviors to deliver positive and engaging customer experiences.

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Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. Ideally, all customer-facing employees should have the skills, knowledge, and behaviors to deliver positive and engaging customer experiences.

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What is Inside Sales? Everything You Need to Know

Gong.io

Outside sales have in the past been reserved for high-value contracts with long sales cycles , multiple stakeholders, and enterprise-level SLAs (service-level agreements). Note that CSMs are not Customer Service advisors. but quotas are generally a revenue value (for example, $800,000 in new revenue generated).