3 Facts About B2B Buyer Experience You’re Probably Ignoring
Sales Hacker
AUGUST 28, 2018
Given the growing importance of customer experience in today’s market, as well as the increased complexity of many B2B sales cycles , these numbers are a significant red flag. What’s the impact on customer loyalty when service levels fall below buyers’ expectations? Still Thinking B2B vs. B2C? The case for live meetings.
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