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Customer Service Skills: Can You Repeat That? 

Lessonly

This is what most people think of when they think of customer service. I’m here to tell you that this is what it feels like some days, but in my almost 10 years of customer service experience, it’s way more than that. The customer is always right, view page 135 of your customer service training manual.” ) Sound familiar?

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Hard Skills – these are often formal and technical abilities learned from academic institutions, workplaces, seminars, mentorships, and training courses. . Sales Traits – these broadly refer to a person’s mindset, attitude, and personal/behavioral tendencies. Contract Negotiation. Selling is easily the art of negotiation.

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170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Average Contract Value (ACV) is the average revenue you derive from a single customer in a given period. Base Salary.

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The Winning Sales Process for Your Startup in 2020

Salesmate

While they might sound synonymous, they refer to two different things in the sales universe. Try to assess the situation from the prospect’s point of view, train hard at being gritty and respectful to the prospect’s decision. Learn more about them, their pain points and how they can use your solution as a remedy.