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CRM Is Dead! Long Live CX!

SugarCRM

And they say CRM is the software that enables you to do that. Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Sales software didn’t talk with service software at all.

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We Drink Our Own Champagne: Cheers to Happy Selling!

Velocify

In my sales career, I have used Goldmine, ACT, Microsoft Access, Siebel CRM, Right Now Technologies, Netsuite and also Salesforce at three previous companies. I have been in technology sales for more than 16 years—six of which have been at Velocify. Happy selling…Cheers!

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