What Are Some KPIs That an Ideal CRM Should Report?
Apptivo
MAY 10, 2022
You can track NPS in several ways but most notably as part of surveys that are sent via email as post-purchase lead nurturing. NPS is a benchmarking tool for customer satisfaction. CAC, when combined with CLV, is a powerful tool for assessing your marketing ROI. What Are Some KPIs That an Ideal CRM Should Report?
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