Remove Customer Service Remove Groups Remove Marketing Remove Research
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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

In spite of this, I have found that how you handle these types of situations can have a very significant impact on the strength of your customer relationships. Stated somewhat differently, customer problems are opportunities in disguise. Allow me to explain this in more detail. So, what did I find out?

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. 76% percent of BDRs report to sales over marketing. 76% percent of BDRs report to sales over marketing. They then leverage research tools and market insights to pinpoint promising opportunities.

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GPT Tools for Sales & Marketing

SMEI

What is a GPT and how can it enhance my sales and marketing productivity? Information Retrieval and Summarization : It can quickly sift through large volumes of text and provide summaries or answers to specific queries, streamlining research processes. The post GPT Tools for Sales & Marketing appeared first on SMEI.

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The 18 Best Places for Sales Reps to Research Prospects [Expert Tips]

Hubspot Sales

Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. The 18 Best Places to Research Buyers Before Sales Conversations. Your Marketing Automation System.

Research 128
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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A Comprehensive Guide to User Research Methods and Trends

Smooth Sale

Today’s Guest Blog, ‘A comprehensive Guide to User Research Methods and Trends,’ is provided by Nadica Metuleva. Research Methods and Trends. We hope you find our comprehensive Guide to User Research Methods and Trends helpful. Through research, of course. What is UX research?

Trends 78
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What is the Voice of the Customer?

Tenbound

Understanding the Voice of the Customer: Key Components and Structure In today’s post ZIRP business environment, the concept of “Voice of the Customer” (VoC) has become critically important, and plays a huge role in shaping products and services that exceed expectations. We need to know what they are saying about us.