2009 Customer Service Demand Generation Software 
The Pipeline
OCTOBER 3, 2011
December 2009. November 2009. October 2009. September 2009. August 2009. April 2009. March 2009. February 2009. January 2009. The first encounter was with a CSR, who quickly tried to convince me that it had nothing to do with their (lack of) service, and was likely my router.
Delicious Sales
MAY 2, 2012
Software (1035). Customer Service (995). Demand Generation (181). Customer (6670). 2009 (1040). In 2009, there were 800,000 inside sales departments. Customer 2.0 Josiane starts her authoritative book with a discussion of Customer 2.0, Customer 2.0’s Sales (12918).
Sales Hacker
OCTOBER 7, 2021
A people person with extensive C-Level experience in enterprise software, business development and operations. I exited to pursue other interests after Upland Software acquired the company in 2019. Author of The SaaS Sales Method for Customer Success and Predictive Marketing. “Always deliver more than expected!
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