Remove 2009 Remove Incentives Remove Loyalty Remove Retention
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No Product Differentiation? No Problem. A CEO Who Found Another Way to Grow

SBI Growth

In 2009, Steve was brought in by its ownership group, Oncap. Building loyalty at the individual driver level is important, but not a means to double revenue in a 5 year span. Delivering customer satisfaction drives policy retention for carriers. Steve Grimshaw is the CEO of Caliber Collision Centers, based in Dallas, Texas.

Hiring 297
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The Truth About Gamification (The Good, the Bad, & the Ugly)

Lessonly

In the early 2000s, business leaders began applying some of these same techniques to their teams in an effort to capture some of the same results: engagement, loyalty, and fun. Ultimately, in these targeted situations, gamification can lead to the promised outcomes of engagement, loyalty, and fun.