No Product Differentiation? No Problem. A CEO Who Found Another Way to Grow
SBI Growth
SEPTEMBER 6, 2012
In 2009, Steve was brought in by its ownership group, Oncap. Caliber’s growth depended on retaining and penetrating top clients while converting relationships with key accounts. Delivering customer satisfaction drives policy retention for carriers. Steve Grimshaw is the CEO of Caliber Collision Centers, based in Dallas, Texas.
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