2018, Customer Service, SME and Tools

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2018

Customer Service

SME

Tools

Why do Organizations have Competing Customer Retention Cultures?

Babette Ten Haken

NOVEMBER 28, 2018

First, competing customer retention cultures are sustained within traditional departmental silos and business models. Sequestering employees in well-entrenched departmental silos reinforces specific professional mindset, habits, skills and tools. Now through November 27, 2018. Here we go again. I’m so honored!

Retention

Retention Ideal Customer Profile Hiring Customer

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

OCTOBER 7, 2021

Sales Strategist, Top 50 keynote speakers, Best Selling author of Heart and Sell-(chosen as the textbook for Harvard’s Strategic Selling course) Top Voice on LinkedIn 2018. Following Sailthru’s sale to CM Group in 2018, Cassie took on the expanded role of Chief Customer Officer for CM Group’s 200MM+ martech portfolio.

Hiring

Hiring Ideal Customer Profile Top of Funnel Lead Rank

Sales Pro Central

Why do Organizations have Competing Customer Retention Cultures?

170+ Women in Sales Share Their Career-Defining Aha Moment

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