Babette Ten Haken

DECEMBER 27, 2018

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. My little post ended up placing fourth out of thirteen entries in the 2018 Customer Experience Update MVP Awards in the category of Organizational Alignment and Company Culture. is available on Amazon.com.

Ideal Customer Profile 61

Ideal Customer Profile Customer SME Positioning 61

Babette Ten Haken

DECEMBER 10, 2018

As you read these top 5 Workforce Collaboration blog posts from 2018, ask yourself this one question. Collaborative Workplace Experiences create Better Customer Experiences. Confusing Customer Service Delivery with Customer Experience Delivery. 2 Ways We create unforgettably Innovative Customer Experiences.

Ideal Customer Profile 64

Ideal Customer Profile SME Hiring Retention 64

Babette Ten Haken

NOVEMBER 22, 2018

Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

Ideal Customer Profile 70

Ideal Customer Profile SME Retention Pivotal 70

Babette Ten Haken

DECEMBER 13, 2018

Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Babette Ten Haken

DECEMBER 12, 2018

Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

Retention 61

Retention Ideal Customer Profile Customer SME 61

Babette Ten Haken

NOVEMBER 26, 2018

” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Now through November 27, 2018. Many organizations and associations continue to do the same things, the same way, with the same products, services, events and benefits. What do you think? Cast your vote. Thank you for your support! .

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

Babette Ten Haken

NOVEMBER 28, 2018

” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Now through November 27, 2018. And while organizations talk the talk about being customer-focused, walking the walk falls short. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. What do you think?

Retention 66

Retention Ideal Customer Profile Hiring Customer 66