Cience

DECEMBER 1, 2020

In fact, increasing customer retention rates by 5% can improve your profits by up to 95% , according to Harvard Business School. Why Is Customer Retention Important? Research shows that loyal customers spend more than new customers. The CRM: A Key Customer Retention Tool. Provide Stellar Customer Service.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

SugarCRM

JUNE 12, 2019

With so many CRM options on the market, it can be hard to determine which of these would deliver the highest value to your business. Brainsell , an unbiased partner of the best CRM, ERP, Business Intelligence and Marketing Automation software in the market, recently conducted a webinar entitled “What’s a Better Value: Salesforce or Sugar?”

Brainsell 34

Brainsell CRM Lead Rank Lead Scoring 34

Hubspot Sales

OCTOBER 1, 2021

Here are some of our top predictions for CRM in the upcoming year, including rising CRM use from new markets, powerful features and integrations, and the impact of wider tech trends on CRM. Even though Salesforce's share of the CRM market is over 19% , there's a huge range of tools competing for consumer attention. Salesforce.

Trends 117

Trends CRM Analytics Social Media 117