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Finding Value in Your CRM

SugarCRM

Brainsell , an unbiased partner of the best CRM, ERP, Business Intelligence and Marketing Automation software in the market, recently conducted a webinar entitled “What’s a Better Value: Salesforce or Sugar?” Let’s start with some key facts around the state of CRM: CRM will be an $82B market by 2025. TechSpective ). TechSpective ).

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SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

That’s why we decided to sit down and craft this post to help recap the events that have taken place to ensure our community and customers who could not make it still have access to the announcements, keynotes, and overall highlights of the event! Adrian Swinscoe is a best-selling author on customer service, experience, and engagement.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

For instance, using chatbots to communicate with customers and solve help desk tickets automatically, or using automated email workflows to nurture sales prospects down the funnel. CRMs will offer a high-definition view of customers. XaaS - everything as a service. SaaS – software as a service – is well-known, but what's XaaS?

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