Airlines Customer Customer Service Inside Sales 
Score More Sales
JUNE 25, 2014
Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Think airline industry after 9/11. How can this impact sales? Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Blurred Lines.
Jonathan Farrington
JULY 12, 2013
But today I want to discuss one of my most favorit topics – customer retention – because believe me, it is set to become the differentiator between success and failure for most commercial organizations. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone.
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