The Evolution of CRM: What’s Next?
Miller Heiman Group
OCTOBER 1, 2018
While we’ve been a leader in the sales training realm for decades, the concept of CRM has been around even longer. The first major wave of computer-based CRM hit in July 1993, led by Tom Siebel, who designed the landmark on-premise CRM product, Siebel Systems. The tools of the past have made possible the sales of the future.
71 
Let's personalize your content