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4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Only then can you take the proper steps to remedy the issue. Depending on your particular offering, this survey may come in the form of an email after a customer cancels your services. Or, if a customer cancels online, offer the survey as part of the cancellation process. Determine the source of the problem.

article thumbnail

4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Only then can you take the proper steps to remedy the issue. Depending on your particular offering, this survey may come in the form of an email after a customer cancels your services. Or, if a customer cancels online, offer the survey as part of the cancellation process. Determine the source of the problem.

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The Most Unusual Sales Objections We've Ever Heard [& How Sales Reps Responded to Them]

Hubspot Sales

Points like, "We don't have the budget for your product," or, "Sorry, I have to cancel. As they put it, "I handled them by asking if these were really the deciding factors on how to invest in software, and if that was the case, maybe they should reevaluate how they make business decisions. Image Source: UtilityClick.