Lessonly

OCTOBER 11, 2019

This entire experience resulted in me, a very angry customer, canceling my order all together. Let’s face it—good customer service is the driving factor of a company’s reputation and success. If you want more ideas too, I can’t recommend the Better Work Guide to Customer Service Training enough!

Customer Service 20

Customer Service Customer Remedy Call-back 20

Hubspot Sales

AUGUST 2, 2022

The software-as-a-service model got off the ground with cloud computing adoption and is now leveraged by companies worldwide to access key software tools and solutions that help streamline business operations. Consider an initial sale of $1000 for the first month of service and $1000 every month thereafter.

Revenue 100

Revenue Scale Forecasting How To 100

Zoominfo

SEPTEMBER 24, 2019

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Customer service follow up. Review websites.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Determine the source of the problem. Own up to your mistakes.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100