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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

Pointclear

Click to start video at this point —Asked about what companies are thinking and doing about satisfying their customers in 2012, Ginger notes the combination of the current economy and customers having social media megaphones means companies can’t hide from what customers are saying anymore.

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PowerViews with Bob Thompson: Evolving from RPM 1.0 to RPM 2.0

Pointclear

He notes the importance of the two groups sharing a common focus, and RPM is a good fit for this role. Click to start video at this point — Elaborating on potential benefits that RPM can bring to both groups, Bob talks about how sales reps can add value to marketing. release of the idea which is really a derivative of CRM.

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Top sales blogs all sales managers need to follow

PandaDoc

HubSpot shows you how to use data to reach out precisely when a prospect wants and not a moment sooner, leverage emerging channels to give prospects options and more control over how they engage with you, and pick up sales strategies that leave prospects feeling helped not harassed. Rain Group Sales Blog. Miller Heiman Group Blog.