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What is a help desk? How is it helpful for the sales field?

Apptivo

This feature ensures that all agents are on the same page and that customers receive consistent and correct information. Ticket aging Did you know that 59% of all customers believe that the most important aspect of customer service is prompt and effective problem resolution?

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Benefits Of CRM In Hospitality Industry

Apptivo

Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. The hospitality industry is a broader category and it covers important areas like lodging, food and beverages, lodging, travel, and tourism.

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5 Smart Ways To Manage Your Real Estate Leads – Real Estate CRM

Apptivo

The Real Estate industry is a developing arena forming a significant part of the construction sector. Often, people are in need of new lands or buildings for residential, industrial, or commercial purposes. A number of players have created their niche in this industry that has evolved as a business by itself.