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What Your CMO Doesn’t Know About Customer Advocate Programs

SBI

Personalize messaging and content in omni-channel marketing. These are the sentiments that describe their view of CAPs: The advocate program is like a reference “help desk,” lining up references for salespeople in the 11th hour of the sales cycle: reactive, tactical; a necessary evil to close deals. Account-based marketing (ABM).

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Episode #081: Keep It Simple in Sales with Andy Paul

Jeff Shore

I’ve worked with nearly every channel ranging from franchise networks to retailers, dealers, distributors, VAR and OEMs. ” Jeff: When we look at this from the perspective of the customer, right, we’re talking here about how we keep things simple on the sales leadership side, but what about on the customer side?