article thumbnail

What is Inside Sales (And Why Do You Need It?)

DialSource

In contrast, inside sales reps spend the vast majority of their time at the office, or more recently, in a work-from-home environment , relying on remote-friendly channels to sell. As stated by Tom Siebel, CEO of C3.ai, ai, “Unless companies reinvent themselves and apply AI to their processes, they’re not going to exist.”

article thumbnail

TSE 1281: Salespeople Love / Hate Relationship With CRM and How To Get Value From It

Sales Evangelist

CRMs are a great way to hold data but it doesn’t offer solutions on how to utilize this data in a way that reflects real time engagement with customers. Kevin Knieriem is the Chief Revenue Officer at Clari, a revenue platform for companies in Toronto. Starting with Siebel Systems, Kevin hasn’t seen much change in CRMs.

CRM 52