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Channels

Smart Company

Twitter

From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

SEPTEMBER 6, 2019

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. Operators Are Standing By.

Social Media

Social Media Outsourcing Services Customer Service Media

4 Trends Shaping B2B Marketing in 2011

Pointclear

FEBRUARY 2, 2011

Follwer her on Twitter @marketingprofs. Most businesses have some kind of social presence or plan to have one: Most have attempted a blog or Facebook page, or have at least peeked at Twitter. What’s the value of social-streaming platforms like Twitter, where your content quickly vaporizes? Wiley, 2011).

Trends

Trends B2B Social Media Marketing

Sales Pro Central

From the Switchboard to Social Media: A Brief History of Customer Service

4 Trends Shaping B2B Marketing in 2011

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