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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

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Prior to joining SugarCRM in 2019, he was CEO of Oildex, a provider of financial automation software and services for the oil and gas industry, where he helped the company achieve 150% bookings growth, leading to the company’s acquisition by Drillinginfo. How Has Customer Churn Changed Since The Pandemic? million a year.

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