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The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Every company wants to deliver a great customer experience, but not every company has identified or implemented the customer experience strategies that enable them to follow through. What customer service best practices should your customer experience strategies include?

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Why Sales Training Is Important. We could take paragraphs to discuss the importance of sales training. This will likely involve training in multi or omnichannel sales, as businesses now have to embrace social media, live chat, email, texting, video chat, phone calls, and more to reach leads and customers.