Remove Customer Service Remove Demand Generation Remove Demo Remove Sales Management
article thumbnail

The Pipeline ? Customer Hot Potato ? Sales eXchange ? 117

The Pipeline

I congratulated her on taking me from a concerned customer to being irate, and now, finally, she had a reason to apologize, all the while making no progress on the real issue, reliable internet access. Customer Care. Demand Generation. EDGE Sales Process. Funnel management. Random Walk Down Sales Street.

Pipeline 227
article thumbnail

The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot Sales

Right after your sales representative closes the sale, the lead leaves the engage phase and enters the delight phase. When your customer has reached this stage, they should be delighted with a painless onboarding process and friendly customer service options. A thank you email will include a link to request a demo.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

This practical sales glossary is meant for anyone in sales who needs to refresh their memory on the most commonly used sales terms – especially new reps who are still learning the playing field. We’d also recommend this guide for any sales managers or business development leaders who are on-boarding new reps.

article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

I’ve spent 10 years in various Sales and Sales Management roles, both in Paris and London. I currently manage a team of 15 SDRs in 5 locations. I’m passionate about inbound and outbound pipeline generation, workflows and processes, and cross-team collaboration. ” Aletta Noujaim. Be yourself.

Hiring 130