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He said, “One of us is wrong, and it surely isn’t me!”

Pointclear

The sales manager, Mark, was adamant that his salespeople were following up the good leads and only ignoring the unqualified, ‘never-gonna-buy’ leads. “They know instinctively,” he said, “who the buyers are, and Marketing isn’t finding enough ‘good’ leads.

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What's it take to generate leads that fuel your forecast?

Pointclear

At PointClear, we apply agile to what we do for clients to save time, save money, prevent frustration and get better results. We can do that because the associates on our team have what it takes to have the interactions that generate quality leads. At PointClear, our average associate is 50. years—twice the industry standard.

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Should Marketing Be Compensated On Revenue?

Pointclear

If this is true, and no one has refuted me yet, why isn’t marketing management (and everyone in the marketing department) compensated in some manner on revenue the same way sales people and sales management are paid? Is this good or bad? Eric and I didn’t agree on everything, and that’s ok. But what do you think?

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Is Lead Flow to the Reps Too Slow or Gridlocked?

Pointclear

When I reported on the log jam, I thought the sales manager was going to have a heart attack on the spot. What started off with the good intentions of not wasting a salesperson’s time on unqualified leads resulted in huge negative consequences. This cost the company $1.2 million in salary and benefits.