3 Ways to improve Your Customer Retention Scorecard
Babette Ten Haken
AUGUST 23, 2018
Any of the plethora of scoring systems which measure customer satisfaction and loyalty. After all, they are hired, and compensated, to go out there and hunt prospective clients. Your clients have a revelation for you. Do you have a customer retention scorecard? You know what I am talking about. Close deals. End of story.
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