nordstrom-template-for-customer-service Marketing Related Topics 
Pipeliner
JULY 30, 2020
Taking Care of the Customer. The Nordstrom proposition is deceivingly simple. The proposition is: take care of the customer. Many companies probably say that they aim to take care of their customer. But all too often, it’s just lip service, or it’s not executed at every level. Nordstrom does things differently.
Pipeliner
MARCH 28, 2020
The Seattle area is the customer service capital of the world. Building a business in Seattle means being customer-oriented. Nordstrom set the template for needing customer service. Robert Spector explores Nordstrom’s way to customer service in this expert sales interview, hosted by John Golden.
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